Privacy Policy

Privacy Policy

Last updated: June 11, 2025

At Soralya, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website Soralya.com.

1. Collection of Personal Data

We collect the following information when you use our website:

  • Your first and last name and contact details (address, phone number, email) when creating an account or placing an order.

  • Your payment information (processed securely by our payment service providers).

  • Browsing information collected through cookies or similar technologies (see Section 5).

2. Use of Data

Your data is used to:

  • Manage your orders and deliveries.

  • Send you emails regarding your order or our newsletter (if you have subscribed).

  • Improve your user experience (product recommendations, customer support).

  • Comply with our legal and regulatory obligations.

3. Data Sharing

We share your data only with:

  • Our payment service providers (Stripe, PayPal, etc.).

  • Our shipping partners for order delivery.

  • Our technical service providers (hosting provider, email service provider) solely for website operation purposes.

Your data is never sold to third parties.

4. Data Retention

We retain your data only for the duration necessary to manage the commercial relationship, in accordance with applicable laws. You may request the deletion of your data at any time (see Section 6).

5. Cookies

We use cookies to improve your experience on our website. You can accept or refuse cookies by adjusting your browser settings.

6. Your Rights

In accordance with applicable legislation, you have the following rights:

  • Right of access to your data.

  • Right to rectification if your data is inaccurate.

  • Right to object to or request deletion of your data (in certain cases).

To exercise these rights, please contact us at the following address: contact@soralya.com

7. Security

We implement technical and organizational measures to protect your personal data against loss, destruction, or unauthorized access.

8. Changes

We reserve the right to modify this Privacy Policy. The applicable version is the one in effect on the date of your visit.